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Monday, November 17, 2014

Caution Superviising Managers - You need to know and understand the EEOC and ADA

I have been looking at the federal EEOC website and looking at cases that directly relate to supervisory management topics.  There are so many I decided to highlight one a week for a while.  Always go to the EEOC site and or your lawyer for current guidance.

My goal is to help make supervisory managers better understand their duties and preserve employee morale and shareholder equity. Please read this EEOC  summary and the link to the actual case.  Please note I took out the individuals name in the below summary.

Without regular policy reviews and all senior management buy-in and full support your company and employees could suffer similar issues.

Please feel free to leave a comment.


  • EEOC v. Walgreen Co., 2014 WL 1410311 (N.D. Cal. Apr. 11, 2014).  The EEOC's San Francisco District Office sued drugstore giant Walgreens, alleging that it fired former cashier, who has Type II Diabetes, because of her disability after she ate a $1.39 bag of chips during a hypoglycemic attack in order to stabilize her blood sugar level. She had worked for Walgreen for almost 18 years with no disciplinary record, and Walgreens knew of her diabetes. Yet the company security officer testified that he did not understand nor did he seek clarification when she wrote, "My sugar low. Not have time," in reply to his request for an explanation of why she took the chips before paying.  The EEOC alleged that employers like Walgreen must provide reasonable accommodation to an employee or job applicant with a disability, unless doing so would impose an undue hardship for the employer.  Walgreen moved for summary judgment.  The district court denied Walgreen's motion, ruling that the company "failed to allege any misconduct that is unrelated to [her] disability."  At the hearing, Walgreen's own legal counsel acknowledged her as a long-term valued employee with a very good track record and described her termination as a "harsh result."  The parties ultimately resolved the suit via consent decree.  Walgreen agreed to pay her $180,000 and to post its revised policy regarding accommodation of disabled employees on its employee intranet site. The company will also provide anti-discrimination training, make periodic reports to the EEOC, and post a notice regarding the decree for three years.
EEOC Source
http://www.eeoc.gov/eeoc/litigation/selected/ada_litigation_facts_10-14.cfm


Monday, November 10, 2014

Supervisors Need to Ensure

Every Supervising Manager needs to ensure that they are giving their people the tools and support needed to succeed.

  • If the supervisor fails to hire the correct person for their needs - the supervisor failed.
  • If the employee was not properly trained - the supervisor failed.
  • If the employee does not have the proper equipment - the supervisor failed.
  • If the process is broken or not working properly and it effects success - the supervisor failed.
  • If the supervisor fails to follow-up to include coaching and counseling, if needed - the supervisor failed.
Deming's 85-15 rule states 85% of the time management controls the elements that caused the failure, only 15% of the time is it the employees fault.

Food for thought!

Please feel free to comment!

Monday, September 15, 2014

Power Outage Continued!

Last night we had a two hour power outage and it made me think even more. 

  1. I am on oxygen at night so a power outage means switching to my emergency oxygen bottle which will last about four hours.  Four hours is just enough for a recharge to my blood stream, but if the outage lasted another night I could be in trouble.
  2. In our motor home I will have solar panels, 1000 watt pure sine inverter and a battery bank so I can keep my oxygen concentrator and CPAP going for a few more days.  Plus it has a generator that could add a few more days if needed.
  3. If the weather gets cold out I could be in trouble.  I only have enough propane for a few days so the heater in our motor home is only good for a few days before I am out of propane.
  4. I have just over a 30 day supply of meds.
  5. Big problem with the motor home it is currently in the shop so I really have no backup right now.
Now back to the house last night.
  1. Once we flush a toilet it can stop working if no more water is in the tank to force the flushing action.  We have a bucket and trash bags thankfully we did not need to use this.  We could also dig a pit in the back yard but the city would not be happy with us.
  2. Water, we only have about 8 gallons of water so for two of us it could last up to 3 days.  If we use a gallon in a bucket to flush the toilet each time it will go much quicker.
  3. We also had to remind each other not to open the refrigerator till morning.  You only get about two quick openings before you lose the cool air.  With the freezer you may get several quick openings because of the ice build up.
What if this outage would last several days?

How would it be at work?  Would you go in? Just some quick food for thought.